Hardware Support Hub for Jira ยท Last updated 8 July 2026
We take the security of Hardware Support Hub for Jira seriously. This page explains how to report a vulnerability and what you can expect from us.
If you believe you have found a security issue in the app, please email ccctools@proton.me. Include enough detail to reproduce the issue - affected behaviour, steps, and any relevant request or response information. Please do not disclose the issue publicly until we have had a reasonable opportunity to investigate and address it, and do not access, modify, or delete data belonging to any other user or customer while testing.
We aim to acknowledge reports within 5 business days, keep you informed of our progress, and remediate confirmed issues as quickly as is practical based on severity. We are happy to credit reporters who wish to be acknowledged.
The app is built entirely on Atlassian Forge and runs within Atlassian's cloud infrastructure. It makes no calls to external services and operates no servers or databases of its own - all data is held in Forge's built-in storage and never leaves your Atlassian site. The app requires no passwords, personal access tokens, or other shared secrets from end users, relying instead on Atlassian's own authentication and permission model.
Security questions and reports can be sent to ccctools@proton.me.